Privacy Policy

At FitGenie, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

  • Contact Information: When you fill out forms (such as requesting a demo), we collect your name, email, phone number, and gym details.
  • Fitness Data: If you use our gym management features, we may collect information about your gym members, trainers, workout schedules, and related data.
  • Usage Analytics: We collect data about how you interact with our website to improve our services (e.g., pages visited, time spent, device information).
  • Cookies: We use cookies to enhance your experience (see our Cookie Policy below).

2. How We Use Your Information

  • To provide and improve our gym management services.
  • To respond to your inquiries and demo requests.
  • To personalize your experience and recommend features.
  • For analytics and to monitor website performance.
  • To comply with legal obligations.

3. Data Sharing and Third Parties

  • We do not sell your personal data.
  • We may share data with trusted third-party service providers (such as analytics or payment processors) who help us operate our business.
  • We may disclose information if required by law or to protect our rights.

4. Data Security

  • We use industry-standard security measures to protect your data.
  • Access to your data is restricted to authorized personnel only.

5. Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us at contact@indiagenisys.com.
  • You may opt out of marketing communications at any time.

6. Data Retention

  • We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
  • Account Information: Retained while your account remains active.
  • Gym Management Data: Member records, attendance records, workout plans, and related operational data are retained for the duration of the customer relationship and as required for business and legal purposes.
  • Account Deletion: If an account is deleted, associated personal data will be deleted or anonymized within 90 days, unless a longer retention period is required by applicable law, regulatory requirements, or legitimate business purposes.
  • Analytics & Technical Logs: May be retained for a limited period for security, troubleshooting, and service improvement purposes.
  • Users may request deletion of their personal data by contacting us at contact@indiagenisys.com .

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.